GENERAL FAQ (FREQUENTLY ASKED QUESTIONS)
​
Q1: How is Everest Base Camp Trekking?
-
Everest Base Camp trek is a moderate/demanding trek that does not require any technical expertise of mountaineering. The actual duration of the hike is 12 days (16 days included arrival and departure).
Q2 : What is the best time to do Everest Base Camp Trekking?
-
For clear sky, mountain views and best temperature, Spring (March-May) and fall (October- November) are the best time. However it is also possible to do this trek in February and early September.
Q3 : Is my trip departure guaranteed?
-
Yes, under normal circumstances, our booked trips are guaranteed to run. You will still be doing your trek even if other trekkers cancel their trip.
Q4 : What if I cancel the trip, do I get my refund?
-
We strongly suggest everyone to do their travel insurance in case of the cancellation for any personal reasons. Which will mainly cover your international airfare. If you wish to cancel your booked trips, certain cancelation charges may apply. Please visit booking terms and conditions for detailed information.
Q5. What are the payment terms? Do I have to pay in full?
-
As a standard, payments are divided into 3 options:
I - 13% payable within 7 days from the date of signing the contract, guarantees that the final price for the trip will not be increased,
II - payable more or less in the middle of the period between signing the contract and the start of departure,
III - paid - approx. 3 weeks before the start of the trip. If someone does not like this scheme, we are open to changes. If the trip does not take place due to the COVID-19 virus epidemic, within a maximum of 2-4 working days from the date of announcement of the cancellation of the trip we return all funds paid for a given trip.
Q6 : What kinds of clothes and gears are needed to trek Everest base camp?
-
Everest Base Camp trek is a lodge-to-lodge trek. Unlike the Kilimanjaro climb, you will not be sleeping in tents but at teahouses or lodges. Although it may not be as cold an experience as in Kilimanjaro but again, you need to be prepared with the right clothes. Please visit our comprehensive Clothing packing lists for Everest Base Camp trek.
FAQ - FREQUENTLY ASKED QUESTIONS FOR SPECIFIC TRIP
Q1: If the trip does not take place due to the COVID-19 virus epidemic, will I get the refund?
-
Of course, if the trip does not take place due to the COVID-19 virus epidemic or is canceled by us for any other reason, within max. 2-4 working days, we will refund all the money paid for the given trip.
Q2: I have a chronic disease, can I go?
-
In the case of a chronic disease, consult your doctor about the decision to leave. If the doctor lets you go, we don't see any contraindications.
Q3: I heard that in Nepal you can buy all tourist equipment very cheaply, does it make sense to take it from the country?
-
It is true that in Kathmandu you can buy basically everything you need in the mountains. However, remember that most of the equipment is counterfeit. In the case of a fleece or a down jacket, this is not a major problem, but in the case of a jacket with a membrane, it is. Some things can and are worth buying on the spot, but others are definitely better bought your own country.
Q4: How much Nepalese visa cost? Do I need a photo for it?
-
A 30-day visa costs USD 50, and for 15 days USD 30, a visa can be bought upon arrival at the airport, it is worth completing the online visa application on this page: http://online.nepalimmigration.gov.np/tourist-visa This way you will save a lot of time on site. It is not necessary to complete the online application, it can be done on the spot, upon arrival. Just in case, it is worth taking 2 hard copy photo in the format of a visa or for documents.
Q6: Can you leave unnecessary things in the mountains in Kathmandu?
-
Yes, you can safely leave everything that you do not need in the mountains, including valuable things, such as a computer, registration card etc. This service is free of charge.
Q7: Is it better to take euros or dollars?
-
It does not matter much, the EUR and USD exchange rates are almost the same as in our country.
Q8: Where can I change the currency?
-
In our hotel, at our place or on the street in Kathmandu, the currency can be changed almost anywhere.
Q9:Do international mobile phones work during trekking?
-
Yes, all phones of domestic operators should work, but only where there is network coverage.
Remember to turn on roaming with your operator
Q10: Is there mobile phone coverage while trekking?
-
Most places do, but there will be places with no coverage. It is good to check if your home operator has a signed roaming agreement with one of the Nepalese operators
Q11: Apparently, in Nepal, even if you are insured, if you need to use a helicopter: either you have to pay cash from your own pocket, or wait a few days for the insurance to reach an agreement with the company operating the helicopters, is that true?
-
Unfortunately yes. Nobody will fly the helicopter to the mountains without prepayment, and so far no insurance company has a representative office in Nepal. For the sake of your safety, we pay in cash for helicopter transport, and then we recover the expenses from the insurance.
Q12: If I feel unwell, will it be possible to turn back and leave the trail early?
-
Yes, it is possible. At every moment of the trip, we provide you with the possibility of safely descending, if you feel unwell and you will not be able to continue your journey.
Q13: Do I need adapters for electrical sockets in Nepal?
-
There are 3 types of sockets in Nepal:
type C - European standard
type D
type M
Q14: Is there access to electricity during trekking (it is about charging the battery for the camera)?
-
Theoretically, there is a possibility of charging everywhere, but it does not always work. Electricity will be available every 3-4 days for sure. Electricity in the mountains is always priced from $ 1-4 per hour or charge. It is much safer to take a supply of batteries or a power bank.
Q15: Should I take the crampons?
-
You will not need crampons, but we recommend taking light one. They can be useful at the highest points of the route, especially after bad weather.
Q16: Do i need to for the mineral water?
-
Yes, extra beverages including mineral water is not included in the price. However hot water and tea are available as per itinerary.
Q17: Where are we going to eat while trekking?
-
We eat in lodge where we will sleep. We provide breakfast, lunch and dinner as well as hot drinks with meals. In each place on the menu, we choose what is best in a given place.
Q18: Will I be able to carry the backpack alone while trekking?
-
No, the luggage will be carried by the porter. Unless you really want to carry all your equipment, then there is no problem on our part. Each participant carries a small backpack (30L) with the necessary things for the day (cream, jacket, water, camera etc.).
Q19: I know the view from Kala Patthar is beautiful, but I'd like to visit the Everest base itself on the glacier as well. Does the plan cover this?
-
Yes, we planned an overnight stay in Gorak Shep. On the first day after our arrival, if the weather is good, we will go to Kala Patthar, because the view of Everest at sunset is unique. The next morning, it will be time to visit the base. If the weather is not perfect, we will go to base camp in the afternoon and to Kala Patthar the next morning.
Q20: Can it rain or snow during the hike?
Yes, there can be both rain and snowfall. In general, it is a maximum of 2 days during the entire trekking, but there are also years when there is no rainfall. Take a jacket and pants with a membrane.
Q30: Should I take a sleeping bag, and if so, how does it have to be warm?
Yes, a sleeping bag will be necessary. It should ensure comfort at temperatures down to -5 ° C (-10 ° C for those who are freezing). The rooms are unheated and during the coldest 5 nights, the temperature inside the room can be around -3 ° C. We recommend down sleeping bags. They are lighter, take up a smaller volume and retain Insulating properties for at least 10 years.
Q31: Do I have to take a foam or mattress with me?
The mat will not be needed.
Q32: Where are we going to sleep during the trekking?
We spend the night in local lodge, on twin share rooms.
Q33: Why don't you have an acclimatization day in your trekking plan? Is it safe?
We have.
Q34: How much pocket money should I take with me?
$300 to $500 must be sufficient; for the cost of Visa, porter tips, showers and mineral water cost in mountain etc.
​
​